Facilitating peaceful interactions to transform relationships.


Caring – demonstrating openness, compassion and empathy for people and situations and a desire to help others

Collaborative – Fostering relationships and better outcomes through working together

Empowering – Providing resources, tools and practice to build knowledge, develop accountability and grow in capacity and confidence.

Integrity – living out our principles of restorative justice and conflict resolution

Big, Hairy, Audacious Goal

We are at the forefront of the restorative conflict resolution movement.

Vivid Description

Mediation Services is more than just Winnipeg-based. We are a force within Manitoba and beyond, recognized nationally for our knowledge, expertise and skill in delivering restorative conflict resolution services and supports to individuals, communities and organizations. So much so that restorative practices are considered to be the primary method of resolving conflict, preferred above the Courts and other more traditional dispute resolution mechanisms such as tribunals and arbitration.

Mediation Services leads the way in advancing how and when restorative conflict resolution may be used. Our strength is in our approach. We are person-centred and collaborative, peaceful, trusting and non-judgmental. We have a broad network of partners with whom we work in delivering conflict resolution programs. Through that network we are able to reach a wide variety of people, communities and organizations in need of assistance.

As restorative conflict resolution becomes a natural choice, there is less bullying, less anger and less need for the formal court system in all of our communities.

Our city has moved from the title of “Racism Capital of Canada” to “The Geneva of Canada” – A Centre for Peace & Social Justice – where we celebrate differences, demonstrate empathy, caring and kindness, and compassion abounds.


Mediation Services was established in 1979 as a project of Mennonite Central Committee Manitoba in response to a concern both for people victimized by crime and for the high number of people being incarcerated in Canada.

We began developing a new process in 1983 to refer select pre-trial court cases to mediation. This eventually led to a youth mediation project and an increased number of referrals from the justice system.

In 1992, we amalgamated with the Community Dispute Centre to become Mediation Services: A Community Resource for Conflict Resolution, with funding from Mennonite Central Committee Manitoba.

Throughout our development, we relied on volunteers to facilitate mediations and made training and apprenticeship development a priority. We developed rigorous standards for our mediators and have maintained our grassroots approach to conflict resolution.

Today, we receive between 300 – 500 court referrals a year to our Restorative Action Centre and provide assistance to many groups, individuals and families through our Community Resolution Centre. Our training initiative Resolution Skills Centre has grown into a vibrant program recognized for its high-quality peacemaking and conflict resolution teachings locally, nationally and internationally.

We have made ourselves a leader in conflict resolution and are proud of the reputation our services and training have developed.