Building Respectful Workplaces | September 20, 2018

Events | Posted on October 24, 2016

Harassment investigations and grievance processes cost organizations time and money. This course focuses on individual responsibilities and actions for building… read more

Effective Feedback | September 25 – 26, 2018

Events | Posted on August 24, 2016

Giving feedback – whether positive or negative – can be very difficult and cause us stress. In this interactive course,… read more

Coaching for Resolution | October 3 – 4, 2018

Events | Posted on October 24, 2016

What do you do when coworkers, friends or family ask you for support as they struggle through conflict? Participants will… read more

Assessing Your Organization | December 5, 2018

Events | Posted on June 29, 2018

This workshop assists those in leadership roles to step back and effectively analyze the nature and patterns of conflict within… read more

Introduction to Conflict Resolution: Dealing with Difficult People | November 5 – 6, 2018

Events | Posted on July 28, 2016

Interacting with difficult people can lead to anxiety, irritability, defensiveness, anger, mood swings and a feeling of helplessness in the… read more

Strengths-based Approaches in the Workplace | December 25, 2018

Events | Posted on June 29, 2018

Strengths-based approaches focus on the inherent strengths of individuals, families, groups and organizations. This approach stands in contrast to looking… read more

Building Personal Resilience | January 16, 2019

Events | Posted on August 24, 2016

Some people meet conflict and life’s demands with optimism and elasticity; while others become stuck and overwhelmed. Identify the attitudes… read more

Leading Others Through Organizational Change | December 4, 2018

Events | Posted on October 24, 2016

Changes at the organizational or group level can contribute to conflict ? causing tensions, disagreements or misunderstandings. Explore how to… read more

Assertive Communication | June 20, 2019

Events | Posted on December 8, 2016

People often struggle with finding the balance between passive and aggressive communication. Assertive communication is expressing what you feel, what… read more

Managing Unresolvable Problems | February 13, 2019

Events | Posted on January 12, 2017

Long-standing challenges at work may be due to competing needs or polarities, such as team vs. individual, competition vs. collaboration,… read more

Transforming the Argument | April 16, 2019

Events | Posted on January 12, 2017

Participants develop skills to transform exchanges from the clash of opposing demands (positions) to building on underlying interests. Learn how… read more

Mediation Skills 1 | November 27-29, 2018 | March 12-13, 2019

Events | Posted on April 18, 2017

Participants will be introduced to a comprehensive model for conducting interpersonal mediation in the role of an outside professional consultant…. read more

Mediation Skills 2 | April 9-11, 2019

Events | Posted on April 18, 2017

Building on mediation skills, learned in the Level 1 course, participants will enhance their skills in the context of challenging… read more

Mediation Skills for Leaders | November 20-21, 2018 | April 24-25, 2019

Events | Posted on April 18, 2017

Managers, supervisors, elders and community leaders will all face times when they are called to step in and address conflict…. read more

Mediation Practice | June 11-12, 2019

Events | Posted on April 18, 2017

Practice makes perfect! In this course, you will practice the concepts, models and skills learned in our other mediation courses…. read more