Associate Trainers

Ken Allen

Ken Allen is a Communications and Training Consultant and adult educator focused on providing professional consultation services, and delivering engaging, thought provoking and transformational learning sessions that provide participants with skills they can use right away. A graduate of the University of Manitoba, certified adult educator, and a professional communicator, Ken’s energy is contagious. The learning environment Ken creates makes it easy for participants to take risks and be open to learning. With experience as a Human Resource Development Consultant, Communications Officer, Media Spokesperson, and Heavy Construction Supervisor, Ken’s experiences provide many examples and stories that illustrate course concepts. Ken provides consulting services and delivers training courses focused on; Leadership Development, Media Interview Skills Development, Training and Development and Strategic Communications Planning.

Megan Bowman, Coordinator of Restorative Action Centre

Megan Bowman is the Restorative Action Centre Coordinator and is also a mediator and caseworker. She has been involved with Mediation Services in various capacities (volunteer, Volunteer Coordinator and Caseworker) since 2001. She holds a BA in Conflict Resolution Studies from the University of Winnipeg, as well as a BA in History from the University of Manitoba. She has delivered trainings in Victim Offender Mediation and mediation skills in Winnipeg, and in a number of communities throughout Manitoba. Her background includes graphic design, as well as work with HIV/AIDS education, housing and homelessness issues and domestic violence.

David Dyck

David Dyck is a seasoned practitioner with 25 years of experience as a mediator, trainer, facilitator, academic instructor and workplace consultant. In addition to numerous professional courses, Dave holds Bachelor (1993) and Masters Degrees (2000) in Conflict Resolution and has published numerous articles and book chapters on conflict resolution and restorative justice. He has been a Partner of Facilitated Solutions (FS) since 2003, an Associate of the Resolution Skills Centre (RSC) since 1998, and also served on staff with Mediation Services (MS) as a caseworker and trainer from 1991-1997.
While Dave has developed and delivered a wide variety of courses for RSC-MS over his many years of association, for the past thirteen years he has been the coordinator of the mediation track. In this capacity, as a part of a unique partnership between RSC and FS, he serves as the lead instructor for most of the courses in the mediation certificate. Dave loves training. You will find him an energetic and dynamic facilitator who combines humour and story-telling to spark your imagination while also working hard to equip you with the practical tools and processes you need to respond effectively to the real world conflicts and dilemmas you face.

David Falk

David Falk (MA C.Med) is an experienced conflict management specialist, having worked in the field since 1990 in a variety of settings as a mediator, trainer, facilitator, academic, and workplace consultant. He has been involved in assessing and intervening in conflict situations and providing consultation to many organizations across Canada. David has been an Associate Trainer at Mediation Services (Resolution Skills Centre) since 1992 and a Partner of the firm Facilitated Solutions (FS) since 2003.

David is an engaging trainer/facilitator who brings together practical wisdom, humour and real world examples that will inspire you to consider new options and develop your skills to address the challenging situations you face. See Davids website here.

Kalyn Falk

Kalyn Falk, MA is a spiritual director, trainer, author and founder of a social enterprise. She has extensive experience in retreat facilitation and mindfulness strategies and is committed to teaching mental, physical and emotional self-regulation strategies to diverse audiences, including people who are non-verbal and those who work in chronically stressful environments. She has a pragmatic and engaging approach, and is a well-respected speaker.

Sue Hemphill

Sue Hemphill has been a teacher of conflict resolution for over 20 years.  The diverse sectors and settings she has taught in include: government, non profit, corporate sectors, as well as the University level when she enjoyed being a Sessional professor at Menno Simons College for over ten years.  As a practicing mediator, also for 20 years, her extensive experience mediating includes: workplace, court diverted, family, business, community and human rights disputes.  After being a Coordinator on staff at Mediation Services, Sue mediated and did public education for the Manitoba Human Rights Commission (MHRC), following that she worked as a grants officer for the Manitoba Arts Council.  Sue’s education and training is diverse including a Diploma in Mediation and Certificate in Leadership from Mediation Services, is a Certified Intercultural Trainer, has studied Executive Leadership at the Ivey School of Business and business development and management with MNP, and arts-based community development and civic engagement with from leaders across Canada and the US.
 In 2010, Sue founded Healthy Hive Consulting – for organizational and community development (, in which she is a Principal Consultant.  Healthy Hive’s diverse clientele works in collaboration with their clients in designing and facilitating: innovative training and capacity building programs, stakeholder consultations, strategic planning projects, and community-based or action research.    Through partnerships with the Arts and Cultural Industries Assoc., Society for Manitobans with Disabilities, the Social Planning Council of Winnipeg, and the MRHC Sue has developed unique and innovative training courses and programs on topics like: initiating and managing collaborations and partnerships, facilitating groups, and arts-based community development.

Jackie Hogue

Jackie has been involved in community building and social change for over 20 years, 12 of which spent in non-profit management or leadership roles where she grew and shaped organizations. As a skilled facilitator, Jackie enjoys catering to a variety of learning styles to ensure meetings, community consultations or trainings are engaging and successful. Jackie is of Polish and Metis heritage and her life experiences, both locally and internationally, have informed her desire to use her skills to dismantle racism and oppression. With years of experience in conflict resolution training, Jackie enjoys finding opportunity among challenging situations, particularly as they relate to organizational health, efficiency and strengthening. Jackie has an Undergraduate Degree in International Development and a Masters Degree in Peace Studies. See Jackies website here.

Paul Kruse

Paul joined Mediation Services in 2008 as Community Resolution Centre Coordinator, and now is a trainer for Resolution Skills Centre (RSC). He is an experienced and active mediator with community members. Paul has trained through the International Institute for Restorative Practices (IIRP) and holds a Mediation Skills Certificate from RSC. Paul is currently completing his Bachelors Degree in Conflict Resolution at the University of Winnipeg.

Michael Labun

Michael has been a workshop facilitator and Mediator since 1995. He is an associate of Resolution Skills Centre (division of Mediation Services), and an instructor at the University of Winnipeg. Michael has mediated a wide variety of conflicts, including department-wide conflict, leadership failure, workplace fraud, worker compliance issues, customer/vendor disputes, neighbour disputes, parent/teen disputes and petty crimes.

Michael has taught across the country from Banff, AB to St. Johns, NL to Iqaluit, NU, training thousands of employees, including employees of Coca-Cola, Palliser Furniture, the RCMP, Quillq Energy Corporation, Manitoba Hydro, Manitoba Public Insurance, Workers Compensation Board and Siloam Mission to name a few.

Mike has a Bachelors Degree with an Honors in Psychology from the University of Winnipeg, a Certificate in Mediation and Leadership from RSC, and a Masters Degree in Ministry.

Karen Ridd

Karen Ridd (M.A. Peace and Justice: Governor-General’s Gold Medal). Karen is a mediator, facilitator, teacher and public speaker with 30 years of experience as a conflict resolution practitioner. In the 1980s Karen worked as a human rights volunteer in war zones in Central America with Peace Brigades International. Her work there was recognized with the 1992 Governor-General’s Award: Government of Canada 125th Anniversary of Canadian Confederation Medal, the 1990 Canada YM/YWCA Canada Peace Medal and the 1989 Manitoba International Human Rights Achievement Award. Karen is a full-time instructor in the Conflict Resolution Studies programme of Menno Simons College, and also an associate of Training for Change (Philadelphia). Karen has worked extensively with communities in international settings, including El Salvador, Guatemala, Cambodia, Thailand, First Nations Territories, the United States and Colombia. More recently, Karen has been in demand (Dawson College Montreal, Queen’s College City University of New York, Rollins College Florida) as a consultant on the effective use of participatory education. Karen’s passions include her family (husband Gord, sons Daniel and Ben), theatre (producing and directing), and social justice.

Rick Schmidt

Rick began mediating in 1991, and has worked with Mediation Services victim-offender reconciliation program, families, schools, neighborhoods, businesses, arts groups, churches and other NGOs and public institutions. He holds a Master of Arts in Conflict Resolution, a Diploma in Mediation and a Certificate in Conflict Resolution. Rick teaches conflict resolution at Menno Simons College (University of Winnipeg) as well as Resolution Skills Centre. See Ricks website here.

Janet P. Schmidt

Janet has her Masters in Education and has been training and practicing conflict resolution through mediation, coaching and facilitation for 30 years. Janet has taught courses at the University of Manitoba and University of Winnipeg and has written articles on topics such as decision-making, guilt and shame, apologies and forgiveness. Janet has worked in 19 countries in contexts as varied as private companies, federal government, healthcare, not-for-profit and international development organizations. In 2016, Janet was selected to be a TedX speaker.

Karen Stern

Karen graduated with a Bachelors of Law Degree (LLB) from the University of Manitoba. She is an experienced lawyer having served as in-house counsel for Canadian Pacific Ltd. and Great-West Life. She is currently a partner in the law firm of Michaels & Stern with a primary focus on employment and disability insurance law. In addition to appearing before all levels of courts in Manitoba and numerous administrative tribunals, arguing many significant cases, she has an extensive background in Alternative Dispute Resolution. Karen facilitates courses offered through The Resolution Skills Centre because she recognizes the importance of improving communication and conflict resolution skills. She has also facilitated programs for the Winnipeg Transition Centre and volunteers in Mediation Services Victim-Offender program.