Mediation Skills 2

| Posted on July 4, 2016


3 Day Course | $775

Building on mediation skills, learned in the Level 1 course, participants will enhance their skills in the context of challenging case studies. Additional frameworks and skills related to screening and assessment and for addressing a host of other challenges that inevitably arise in mediation will also be explored. Experienced mediators provide coaching and feedback throughout the course.

Prerequisites: Introduction to Mediation and Mediation Skills 1

Course Objectives

Participants attending this workshop will have the opportunity to:

  • Deepen their understanding and capacity to use the comprehensive model for intervening in multi-incident conflict introduced in Mediation Skills 1 (from initial assessment, to coaching, mediation, and closure)
  • Strengthen their capacity to conduct both case development and mediation processes that, in turn, draw heavily on skills and concepts learned in Introduction to Conflict Resolution and Mediation Skills 1
  • Explore, as time permits, additional frameworks and skills for addressing challenging situations such as: when the leader who called you in is seen to be a contributor in the conflict, when parties have a lengthy history of unaddressed tensions, and/or parties are initially reluctant to participate
  • Continue to improve interpersonal listening, leadership, and assertiveness skills in the role of a third-party mediator

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