Training & Education


Resolution Skills Centre is the training and development division of Mediation Services. Established in 1979, Mediation Services’ Resolution Skills Centre has become a leader in conflict resolution, mediation and leadership development.

At Resolution Skills Centre we help individuals, community groups, non-profit organizations, businesses and government create effective exchanges through a wide range of courses both in-house and through our contract sessions.

Our courses are designed for experiential learning. Concepts are taught and then experienced through a combination of lecture, stories, discussion, exercises, case study and role play.

Training from Resolution Skills Centre will help improve your personal relationships. In the workplace our training will help increase employee engagement and morale, increase customer satisfaction and sales, decrease employee turnover and create a more respectful workplace.

Resolution Skills Centre is committed to being barrier free and accessible. We offer subsidy options to individuals who have low or limited income.