Certificate Programs

We are trying hard to adapt to the changes in our busy lives. As a result, Resolution Skills Centre will be changing the number of days for certification from 22 days to 16 days beginning September 17.

For further clarification please call our office at 204-925-3410 or email us at info@mediationserviceswpg.ca.

New for the Fall of 2017 is our Communication Skills Certificate!

Core requirements for all courses are now listed within the certificate requirements.

Conflict Management Certificate

Our Conflict Management Skills Certificate is geared towards leaders and managers who want to effectively lead their organizations through change and conflict.  Conflict Management Skills courses equip you with tools that can enhance your leadership ability and prepare you to prevent or successfully manage conflict.

To earn a certificate in Conflict Management Skills, you must complete the following courses:

Introduction to Conflict Resolution: Dealing With Difficult People2 days
Culture & Conflict2 days
Dealing With Anger2 days
Coaching for Resolution2 days
Effective Feedback2 days
Mediation Skills for Leaders2 days
Elective courses4 days
TOTAL16 days

Your 4 days of electives may be filled by any of the courses listed under electives on our training programs web page.

 

To download a Certificate Outline please click here: Conflict Management Certificate Outline

Register

 

Mediation Skills Certificate

Our Mediation Skills Certificate is geared towards individuals seeking to gain models and skills to function as an external mediator / conflict management consultant (e.g. someone who is not known by the involved parties).  All mediation skills courses include hands-on practice followed by debriefing sessions with experienced practitioners.

To earn a certificate in Mediation Skills, you must complete the following courses:

Introduction to Conflict Resolution: Dealing With Difficult People2 days
Dealing with Anger2 days
Coaching for Resolution2 days
Introduction to Mediation: Building a Foundation for Practice2 days
Mediation Skills 13 days
Mediation Skills 23 days
Mediation Practice2 days
Total16 days

To download a Certificate Outline please click here: Mediation Skills Certificate Outline

Register

 

Communication Skills Certificate

Our Communication Skills Certificate is geared for people working in a leadership capacity or those who are looking to expand their knowledge about themselves, as leaders, and how they can improve their skills and those of the people working for them. The program is a combination of our conflict resolution skills with the addition of some specific communication skills. All courses include hands-on practice followed by debriefing sessions with experienced facilitators.

To earn a certificate in Communication Skills, you must complete the following courses:

Introduction to Conflict Resolution: Dealing with Difficult People2 days
Dealing with Anger2 days
Coaching for Resolution2 days
Effective Feedback2 days
High Stakes Conversations2 days
Communication at Work1 days
Transforming the Argument1 day
Elective courses4 days
Total16 days
 

Your 4 days of electives may be filled by any of the courses listed under electives on our training programs web page.

To download a Certificate Outline please click here: Communications Skills Certificate Outline

Register

 

Leadership Development Certificate

Our Leadership Development Certificate is geared for people working in a leadership capacity or those who are looking to expand their knowledge about themselves, as leaders, and how they can improve their skills and those of the people working for them. The leadership development certificate program is a combination of our conflict resolution skills with the addition of some specific leadership models. All courses include hands-on practice followed by debriefing sessions with experienced facilitators.

To earn a certificate in Leadership Development, you must complete the following courses:

Introduction to Conflict Resolution: Dealing with Difficult People2 days
Dealing with Anger2 days
Coaching for Resolution2 days
Effective Feedback2 days
Mediation Skills for Leaders2 days
Leadership: Walking the Talk 11 day
Leadership: Walking the Talk 21 day
Elective courses4 days
Total16 days

Your 4 days of electives may be filled by any of the courses listed under electives on our training programs web page.

 

To download a Certificate Outline please click here: Leadership Development Certificate Outline

Register